Plain-language guidance for shopping with Wearelse. Order-specific help is always available on WhatsApp.
01
Shipping
We currently ship across serviceable Indian PIN codes. Orders above ₹2,499 receive free standard delivery. The estimate shown on a product page is a guide; your confirmed dispatch and tracking details are the final source of truth.
We will contact you on the WhatsApp number supplied at checkout if an address needs clarification.
02
Exchanges & returns
Request a size exchange within seven days of delivery. The dress must be unworn, unwashed, with tags attached and returned in its original condition. Final-sale or visibly worn items cannot be exchanged.
For a damaged or incorrect item, contact us within 48 hours with your order number and clear photos so we can put it right.
03
Privacy
We use the contact and delivery information you provide to fulfil orders, provide support and—only when you agree—send drop, restock or saved-bag updates. We do not sell customer data.
Uploaded review photos are moderated before publication. Ask us to remove a review, unsubscribe an email or close a WhatsApp follow-up at any time.
04
Shopping terms
An order is confirmed after Wearelse accepts it on WhatsApp or through a future verified payment confirmation. Product colours can vary slightly by screen and hand-finished details may vary naturally.
Prices include applicable taxes unless stated otherwise. We may cancel and refund orders affected by stock or listing errors.